Who we are
Jacob Clarke Golf LLC (https://jacobclarkegolf.com)
Last updated: August 14, 2026
Welcome to Jacob Clarke Golf! We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the specific types of information we collect, how we use and share it, and your rights regarding your personal information. By using our website and our online booking system, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We intentionally limit the data we collect. We do not use web analytics software to track your browsing behavior, and we do not collect general usage data. We only collect the information you explicitly provide to us to facilitate coaching, scheduling, and communication.
Information You Provide
- Personal Information: This includes your name, email address, and phone number, which you provide when submitting a lesson inquiry form or subscribing to our newsletter.
- Booking & Intake Information: When you schedule a lesson through our LatePoint booking calendar, we collect appointment details, service locations, and any custom intake information you provide, which may include your golf handicap, skill level, previous injuries, or physical limitations relevant to your coaching.
- Payment Information: We collect payment details to process transactions for lessons and services. We do not store your full credit card information on our servers; it is securely transmitted to and handled directly by our third-party payment processor (see Section 3).
2. How We Use Your Information
We use your information strictly for the following operational purposes:
- To manage our scheduling calendar, book appointments, and deliver our coaching services.
- To process transactions and send booking or order confirmations.
- To send transactional SMS text messages, including appointment reminders and schedule changes.
- To respond to your direct inquiries and deliver our email newsletter (if you have opted in).
- To personalize your coaching based on your provided intake information.
- To detect and prevent fraud or security breaches related to payment processing.
3. How We Share Your Information
We do not sell your personal information. We only share your information with essential third-party service providers required to operate our business:
- Payment Processors (Stripe): We use Stripe for payment processing and fraud detection. Stripe collects identifying information about the devices that connect to its services to operate securely. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
- Service Providers: We share necessary data with vendors who provide our direct infrastructure, such as our LatePoint booking system, our SMS gateway (e.g., Twilio) for appointment reminders, and our email delivery service.
- Legal Compliance: We may disclose information to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of Jacob Clarke Golf, our clients, or others.
4. SMS & Text Messaging
By providing your phone number during the booking or inquiry process, you consent to receive text messages from Jacob Clarke Golf. These messages are primarily transactional, such as appointment confirmations, cancellations, and schedule reminders.
Message and data rates may apply. You can opt out of receiving these text messages at any time by replying “STOP” to any message you receive from us. Please note that opting out of SMS reminders may result in missed communications regarding your scheduled lessons.
5. Your Choices
You have the right to:
- Access and Update Your Information: You may access, update, or correct your scheduling and account information by logging into your client portal or contacting us directly.
- Opt-Out of Communications: You can unsubscribe from our newsletter at any time by following the instructions in each email, and opt out of SMS messages by replying “STOP”.
6. Data Security
We implement reasonable security measures to protect the personal and scheduling information you submit from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Children’s Privacy
While Jacob Clarke Golf offers coaching services for junior golfers, our website and online booking system are designed and intended for use by adults. We do not knowingly collect personal information directly from children under the age of 13. Any personal data regarding a minor (such as a student’s name, age, or skill level) must be provided directly by a consenting parent or legal guardian during the booking or inquiry process. If we become aware that a child under 13 has provided us with personal information without parental consent, we will delete it promptly.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites, and we recommend reviewing their respective privacy policies.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect operational changes. We will notify you of any changes by updating the “Last updated” date at the top of this page.
10. Contact Us
If you have any questions about this Privacy Policy, our data practices, or how your booking information is handled, please contact us at: support@jacobclarkegolf.com